Accomplished professional and leader with experience planning and delivering large-scale projects for well-respected organizations such as Adidas, Chapman University, Sony PlayStation, Dolby, BART, Chevron, PG&E, NASA. Thrives in collaborative environments with the ability to navigate ever-changing customer needs, improve workflows, and continuously drive quality control.
Recognized for Expertise in Project Management, Customer Success, Quality Control, Process Optimization & Improvement, Team Leadership & Guidance, Client Relations, Digital Media, File Management, and much more.
Adept at cultivating partnerships and building trusted relationships, leveraging talent for solving problems on the spot and ensuring client concerns are addressed completely.
Unparalleled ability to lead diverse teams, encouraging a high level of performance while simultaneously enhancing processes focused on optimal quality and efficiency.
Developed internal technical manuals and documentation, streamlining processes for digital archival tasks and writing manuals for new products and services.
Seasoned creative writer and digital media professional, with a novel, Dead City Radio, represented by a literary agency and out to publishers; wrote, directed, edited multiple short films and worked on film and television sets (including The Bachelor.)
Work Experience
L2TMedia (remote)
Brand Copywriter, 8/2021 - 11/2022
Researched and wrote landing page content and blog posts for auto dealerships across the US.
Adhered to specific style guidelines for each car brand.
Collider (remote)
Film & TV Features Writer, 10/2021 - 12/2022
Researched, pitched, and wrote features for a popular and influential film and TV culture site.
Digital Revolution (San Francisco, CA)
Production/Project Manager, 08/2014 - 03/2020
Managed large-scale legacy media digitization projects for clients, including NASA, Chevron, PG&E, and Chapman University. Responsible for customer success, IT, operations, and production to support the day-to-day workflow of a $150K/year small business. Directly managed a team of up to 4 and recommended new hires.
Authored DVDs and Blu-rays and consulted with clients on technical specs for large-scale media projects, working with filmmakers and students, as well as brands, e.g., Adidas skateboard film Blu-rays for road trip screenings.
Researched ways to improve digitized file quality, "up-converting" standard definition (SD) material to high definition (HD) via external hardware (Teranex).
Instituted Asana, creating new methods of tracking new job intake, tracking progress against deadlines, and assigning jobs to part-time technicians.